- Trustworthy - They are known to have a good knowledge of new technologies and other would feel comfortable when trusting what this person says.
- Has Impact - What this person says and does can influence others to follow
- Communicator - Can communicate ideas across different people from different level of the organisation.
- Passionate - This individual should be passionate about using the wiki to enhance collaboration among other staff. You can't encourage others to do something if you don't believe in it yourself.
|Be a Wiki Champion that takes the lead|
With this list of characteristics as a guide, organisations looking to improve the usage of their corporate wikis should appoint a Wiki Champion to lead others and shape them to use the corporate wiki.
- "I'm not going to edit this because I don't want him to be offended" - One thing employees need to realize is that there is actually nobody who will be offended by what they edit. If at any time someone's information get's erased, wikis can actually be restored to previous versions to retrieve what has been written. Also, everyone who uses the wiki will have the same intention of building the page that has complete information. Therefore people will definitely not be offended if some of their previous work has been changed.
- "I'm afraid what I add won't be useful enough" - Again, the whole point of a wiki is to build pages that has complete set of useful information. Any detail that can be added to these pages are always more than welcome. Besides, if it is deemed wrong or not useful, someone would edit it and may even build upon what you have already added.
|Organisations better not be left behind in ancient times.|